Office Policies
Your experience at The Klinic by KSW Medical Aesthetics is important to us. Knowing what to expect can help your visit go smoothly, without any unwanted surprises. Please take a moment to read the following information.
What to Expect During Your Visit
Forms
You will receive a text or email from Medical Aesthetic Associates prior to your appointment, prompting completion of your intake form. This will expedite the paperwork process at the beginning of your appointment.
Payment Methods
We gladly accept all major credit cards, as well as Venmo and offer flexible financing options through Affirm.
We also offer special service discount to veterans, teachers, nurses, social workers, and first responders.
Prep
Please come with a clean face, free of makeup. If you have a hair restoration appointments, please come with clean, dry hair. For PRP, please arrive to yuor appointment well-hydrated and in a short-sleeve shirt.
Hygiene
We will continue stict hygiene protocols in our office. To allow time for sanitation between visits, please note your appointment may run 10—15 minutes behind. Please bear with us and plan accordingly.
Cancellations
You will be charged a weighted fee depending on treatment for “no-shows” or cancellations within 48-hours of appointment time. Tardiness over 15 minutes is considered a “no-show”.
Masks
You may be required to wear a clean face mask upon arriving for your appointment.
Contraindications for Treatment
Please note the following contraindications prior to scheduling a treatment at The Klinic.
Filler
If you have recieved, or plan to receive, any vaccine or dental work, you cannot have filler before or after 2 weeks.
Hair Restoration (PRP)
No hair treatments may be scheduled within 2 weeks of each appointment.
CIT/Microneedling
No Accutane may be taken within 6 months before and after appointment. No laser may be recieved within 2 weeks of appointment.
All Services
If you are pregnant or breastfeeding, you will have to wait to receive all treatments. We look forward to seeing you for you mama glow-up when you are ready!
Contact Us
Looking for a specific treatment or curious to learn more about what our medical spa has to offer? Reach out today and find out more about our services and special offers.
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